Contracts & Partnerships
Quick answers for coordinators, healthcare facilities, and insurance partners about contract-based transportation through Rxpress Transportation.
How Contract Requests Work
Our contract process is straightforward and built around reliability. Requests come through established partner channels, are scheduled efficiently, and completed with full documentation and communication throughout.
Request Intake
Requests are received via our contract partner system (MTM) and processed promptly. We handle intake with efficiency to ensure timely scheduling and clear confirmation for each trip.
Scheduling & Dispatch
Rides are assigned and dispatched based on availability and trip requirements. Any changes or updates are communicated immediately to all relevant parties, keeping everyone informed.
Trip Completion
Each trip is completed with proper documentation, on-time performance tracking, and adherence to no-show and wait-time policies. We maintain full records for reporting and compliance.
Reach Our Team
For urgent changes, same-day issues, or escalation requests, our team is available to respond quickly. Use the contacts below based on your needs.
Dispatch Contact
Phone: 833-379-7737
Email: [email protected]
For scheduling, confirmations, and standard coordination requests.
Facility & Coordinator Line
Phone: 833-379-7737
Email: [email protected]
For healthcare facilities and care coordinators managing multiple clients.
Partnership Inquiries
Phone: 833-379-7737
Email: [email protected]
To discuss new partnership opportunities, service area coverage, or contract terms.
A Partner Built for
Healthcare Networks
Rxpress Transportation is structured to meet the demands of healthcare networks, insurance providers, and contracted partners. Our compliance, reliability, and communication standards make us a dependable partner you can count on.
Full MTM Compliance
We strictly adhere to all MTM and State of Wisconsin requirements, ensuring audit-ready operations and consistent policy compliance across every trip and driver.
On-Time Performance
Our dispatch systems, driver training, and communication protocols are all designed around one goal: no missed appointments, no late arrivals.
Trusted & Professional,
Every Trip
- Licensed and insured operations
- Background-checked, credentialed drivers
- Clean, maintained, inspected vehicles
- HIPAA-compliant practices
- Full MTM policy adherence
- Proactive communication with partners
Start a Partnership
Ready to discuss how Rxpress can support your network? Contact us to talk through coverage areas, capacity, and service expectations.
Phone: 833-379-7737
Email: [email protected]
Email Us NowReady to partner with Rxpress?
Reach out today and let's build a reliable transportation solution together.